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Author Archive for Shai

Fonolo nominated for Webby – Please vote today!

Fonolo is nominated for a Webby Award in the “Web Services and Applications” category.
The LATimes says it is “the only award show for Internet sites that matters.”
I’m a bit late posting on this, because voting ends tomorrow. If you are a fan of Fonolo, please vote today by clicking here.

Fonolo presenting at Mobile Voice Conference

  The Mobile Voice Conference starts tomorrow in San Francisco. Looks like an excellent line-up, so I encourage you to attend if you are interested in how speech recognition technology is impacting the way we interact with our mobile handsets.
That may seem like a overly narrow scope for a conference, but consider the following […]

eComm Conference starts today — Volcano be damned!

The Emerging Communication Conference starts today, returning to San Francisco for its third year. The travel delays due to the Iceland volcano have taken a chomp out of the attendee list including organizer Lee Dryburgh, but the show is going on. I understand some speakers will be delivering their address via Skype. (how appropriate!)
Fonolo […]

Round-up of Fonolo press coverage

I have fallen a bit behind in keeping up with Fonolo press coverage.  We’ve had some terrific articles written about us lately. In particular, it’s great to see that the press from the call center world is taking notice and talking about our enterprise product.
Customer Management IQ: Gen-Y expects quick and agile interactions
Blake Landau writes:
…As […]

Fonolo to present at Under The Radar, Apr 16

A few months ago we got word that Fonolo was accepted to speak at the prestigious Under the Radar event. I was excited of course, since I knew how highly that event was regarded. Now that we are less than a week away and I see the caliber  of presenters and judges, I am […]

Press Coverage of Fonolo on iPhone

In the week since the release of our iPhone app, we have received considerable press coverage. Here is a short segment from ABC News:

And here are some excerpts from journalists, bloggers and analysts:
Fonolo Launches Free iPhone App
“Wow. We need this app.”
- David Sims, TMCNet
Fonolo Skips Automated Customer Service Phone Trees, Now on iPhone
“… we love […]

Fonolo on iPhone: Tap your way past phone menus!

Great News! Fonolo is now available as a free application for the iPhone and iPod Touch! [iTunes link].
Tired of all the "Press 1 for this and 2 for that" nonsense you normally get when calling a company? With Fonolo, you can actually preview all of the options in a company’s phone menu before placing the […]

Telecom Council nominates Fonolo for top award (and blimp ride!)

The Telecom Council of Silicon Valley has nominated Fonolo for their annual award of top start-ups. We are in the "Most Disruptive" category which they describe as an award
for the most game-changing company … whose progress is most likely to disrupt markets and change the way people do things

Yep, sounds like us.
More info […]

Fonolo’s enterprise product in the spotlight

Most people know Fonolo for our award winning consumer service which makes it less frustrating to call large companies. With that service, we pioneered the technology of “Deep Dialing” — connecting directly to any point in the phone menu, without the annoying navigation.
About a year ago, we started working on an enterprise product that would […]

Fonolo nominated for Mobile Monday’s Premier Award

I was thrilled to hear that Fonolo was just nominated for a Mobile Premier Award. We are among 50 winners chosen out of over 250 candidates from all over the world.  Winners will be announced February 25 in Barcelona as part of Mobile World Congress. The list of all the nominees can be found […]